Cloud Voice Services

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Feature Rich Voice Services via the Cloud

Syringa Networks Cloud Voice service is a hosted PBX solution that delivers a state of the art phone system without the associated problems of hardware acquisition, CapEx financing, deployment and support. Our Cloud Voice service delivers Unified Communications (UC) features that allows your users to work, communicate and collaborate more effectively than ever before. And because Cloud Voice is delivered to your business via Syringa Networks superior Nx100Gb regional network, you will experience an unmatched quality of service with crystal-clear voice quality.

Syringa Networks Cloud Voice features:

  • Unified Messaging with voice mail retrieval via email, phone, or the Web Portal
  • Single dial plan for the entire company even with a geographically diverse office
  • Superior voice quality and reliability by utilizing Syringa Networks low latency network
  • Web Browser access to a feature-rich end user Web Portal and Admin Portal
  • Simultaneously ring multiple devices or in a distinct order to reach you anywhere
  • Auto Attendant functionality available with Music on Hold manged from the Admin Portal

When success matters, businesses choose Syringa Networks.

Why Choose Syringa Networks

What's in our Cloud?

Syringa Networks Cloud Voice service utilizes the Meta Switch platform where all the voice system intelligence resides in our network which provides our customers with an on-net, close proximity for all their voice services.

Note: Cloud Voice requires a Syringa Networks broadband connection.

Cloud Voice Seat Types

Basic Seat

The Basic Seat includes the PBX Feature Set for utility applications such as a break room or lobby phone.

Standard Seat

Includes the Basic Seat PBX Feature Set with the addition of standard voice mail and access to the End User Web Portal.

Premium Seat

Includes all PBX features plus the BCM advanced features: Unified Messaging, Simultaneous Ring, Call Rejection, Distinctive Ring tones, and Advanced Call Forwarding.

Conference Seat

Includes all the PBX features of the Basic Seat, but configured for a conference room phone for group collaboration.

Receptionist/Admin Seat

All the features of Premium Seat but with the capability to add sidecars for monitoring additional lines in the office and access to the Admin Portal.

Voice Mail Seat

The Voice Mail Seat is used as a standalone voice mail box for after-hours calls that are directed at the company in general and not at an individual.

Additional Features

  • Easy Auto Attendant: Easy Auto Attendant is a standard Auto Attendant with a single menu, dial by extension or name, and attendant scheduling for business hours and after hours.
  • Premium Auto Attendant: All the features of Easy Attendant but adds options for multiple schedules, multiple levels of menus, and transfer to voice mail by number.
  • Contact Center (ACD): An Integrated Contact Center application for small businesses with Agents and Supervisors. Includes multiple call queues (up to 50 calls), web interface, active monitoring, and reporting.

 

Unmatched Service

Syringa Networks provides your business with more than a connection to the Internet. We are a trusted partner that works with you to develop a customized solution to meet the needs of your business. We provide you business with the added security of a 24x7 Network Surveillance Center.

When success matters, experience counts.

We own and operate our network infrastructure -- put our experience to work.

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