Network Operations Center

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Continuous Monitoring of Your Network

Syringa Networks customers can rest assured their services are being monitored around the clock by Network Operations Center (NOC) engineers. Our NOC is staffed 24/7 with trained experts to ensure the performance and security of your network.

  • Proactive network and service monitoring 24/7/365
  • Real-time push notifications via the Syringa mobile app
  • Portal access with real-time escalation
  • Live U.S.-based customer support
  • Maintenance and security notifications and updates
  • Troubleshooting and remediation when issues arise
  • Dedicated case resolution time with RFO follow-up
  • Automatic ticket creation for circuits

 

Network Operations Center PDF

 

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