Frequently Asked Questions

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FAQ

► How do I get help if I have issues or problems with my service?
► Who has access to my account?
► Can others in my company view my requests and issue status?
► How do I make changes to my service?
► Whom do I contact to establish new services?
► Does Syringa Networks provide residential network services?
► Whom do I contact for billing issues or questions?
► Where is Syringa Networks located?
► What services does Syringa Networks offer?
► How does your network architecture compare with other providers in the service area?
► How does Syringa Networks monitor customer circuits and services?
► Does Syringa Networks offer Virtual Private LAN Service (VPLS)?
► Why is Syringa Networks infrastructure better?
► Can optical fiber be used for longer distances than copper cabling can?
► How secure is optical fiber?
► Who uses MPLS-based IP-VPN?
► What does MPLS stand for and what is it?
► What is a Private MPLS-Based IP-VPN?
► What is the difference between public and private VPNs?
► Why use a Private MPLS-Based IP-VPN?
► What is the difference between Static Routing and BGP?
► Can Syringa Networks provide Interlata connectivity from Idaho to the rest of the country?
► Does Syringa Networks bundle equipment and network services?
► Can IPv4 MPLS Backbone be used with IPv6?
► Can BGP be used at several locations?
► For a single location which is preferred: Static Routing or BGP?
► What is the difference between copper cabling and fiber optic networks?
► Does Syringa Networks have a NOC?
► What is the difference between IPv4 and IPv6 address space?
► What equipment is needed for IPv6?
► Can BGP be used on multiple routers?
► Does Syringa Networks support MPLS?

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